Terms and Conditions

Welcome to wavytheculture.com. Wavy the Culture and team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement.

Section 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site for purchasing and browsing. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws.)

Section 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of service, use of product, or access the product using 3rd party websites. Though the product and service are readily available, you need written consent from Wavy the Culture (Us) to use.

Section 3: COPYRIGHT DESIGNS 

It is the client’s responsibility to gain authorization to use any copyrighted, trademarked or otherwise licensed material/logos in their order. We will not be held liable for use of copyrighted, trademarked or otherwise licensed logos, designs or artwork in products supplied to your specifications.

Section 4: DESIGNS PRODUCED BY WAVYTHECULTURE

Any Designs produced by us for you will remain our intellectual property and may not be used in any other form without our prior written consent.

Section 5: DESIGNS

We may occasionally use examples of custom embroidered clothing we have produced on our website. If you would prefer to opt-out or keep your relationship to us discreet please let us know by clearly stating on your order for approval.

Section 6: SHIPPING POLICY

Because we want you to be able to select the perfect product type, color, and size to complement each of your designs, your items will be printed after you order them. The printing process takes 1-2 business days. Customers typically receive their product within 7-10 business days.

Shipping Options

· US standard domestic shipping takes 5 to 8 business days (2 to 3 business days for us to print)

· International shipping takes 1 to 3 weeks (including 2 to 3 business days for print)

Section 7: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from the use of the product will be accurate or reliable.

You agree that from time to time we may remove for indefinite periods of time or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Section 8: EXCHANGES

If applicable, we only replace items if they are defective or damaged. Please take a picture of the damaged or defective product, If you need to exchange it for the same item, send us an email at info@wavytheculture.com. Send your item to: Wavy the Culture, 1101 S. Longwood Loop Mesa, AZ 85208.

Section 9: REFUND POLICY

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

Section 10: RETURN POLICY

ALL items must be returned new and unused, you have 15 days from the time the item is received to return it. Returns that do not meet our policy will not be accepted and not sent back to the customer.

Section 11: CONTACT US

Email: info@wavytheculture.com

Phone: (602) 456-9316